Big Roofers Privacy Policy

Big Roofers will not trade, share, or sell a client’s personal information with anyone else, nor send mailings on behalf of other organizations. This includes client information that Big Roofers collects online through the Big Roofers website and/or offline through direct transactions with Big Roofers.

Big Roofers will only share or sell personal information once the client has given Big Roofers specific permission to do so.

Call (540) 308-8440 or email [email protected] regarding personal information collected and to make corrections.

We understand your concerns about privacy on the Internet and take them very seriously. All online transactions are strictly permission-based: The Client controls the use of their name, personal information, and any transaction.

Key aspects of our privacy policy include:

• We will never sell, share, trade, or disclose any personal information about a Client.
• When a Client performs a transaction, we require the entry of only enough information about you to process your transaction.
• Our credit card processing company will not retain, share, store, or use your personal information.

Internet User Privacy

We respect the privacy of Internet Users and do not collect personally identifying information without the User’s permission.

You may contact us regarding this Privacy Policy by e-mail, US mail, or phone.

Some terms used in this Policy are:

• “Client” – a person or organization that performs a transaction on our site.
• “Cookies” – small pieces of information that are stored by an Internet User’s browser on the User’s hard drive.

Collection of Data

We do not collect Internet User identity or contact information from Internet Users’ visits to our website. For each visitor to our website, the visitor’s computer reaches us via a particular IP (Internet Protocol) address. Our servers automatically collect this IP address.

Cookies (when enabled) may be set by an Internet User’s browser to store small amounts of data. Cookies assist us in tracking user activity, simplifying navigation, and preserving user preferences. If users reject the cookie, they may still use our website.

We do not collect information from users or their computers to generate unique identifying numbers—our servers automatically generate those. Our cookies do not perform “User Profiling.”

We only receive and record email addresses of Internet Users when they voluntarily provide them through our website.

Disabled and Non-Functioning Cookies

We do not prevent users from disabling cookies. Most web browsers accept cookies by default, but users can disable this feature. If cookies are disabled or unsupported, we may be unable to track user activity.

Log Files

Like most websites, we use log files. This includes IP addresses, browser type, ISP, referring/exit pages, platform type, date/time stamp, and number of clicks. This data is used to analyze trends, administer the site, track user movement, and gather demographic info. None of this data is linked to personally identifiable information.

Use and Disclosure of Data

Big Roofers does not sell or rent personally identifying information. We do not disclose personal information without authorization. Anonymous user data is used to analyze browsing/form completion trends.

When a Client identifies themselves during a transaction, and it involves a cash payment, only our credit card processor will access the Client’s personal information.

We will send email receipts for all cash transactions.

We reserve the right to disclose user data if legally required. All live data is processed in the United States.

Security Measures

We use technology, policy guidelines, and encryption standards to safeguard user data. Client data is password-protected. Only employees who require access for job-related tasks can access personal or user data.

We and our online processors use TDES (Triple Data Encryption Standard) with 168-bit encryption, one of the strongest standards used by government institutions.

Data is backed up daily and stored in secure environments with redundant Internet and hardware infrastructure.

Client Privacy

We do not share client data with third parties. Transactions like purchases, membership, event registration, and mailing list signups are secure and only require email address and account details. Personally identifiable data is retained to serve the Client. We do not spam or send unsolicited emails. Clients can update their data at any time.

Spam

We do not intentionally send unsolicited emails or engage in spam practices.

Collection of Usage Data

Our servers track user navigation across the site in aggregate. We do not analyze or use this data on an individual level.

Email Contents

Big Roofers will not access or share private email content except as needed to operate services or as required by law.

Improper Conduct

We may use identifiable customer data to prevent unlawful activities, protect our systems, or enforce service agreements.

Account Information

Clients may request corrections to personal account information (name, billing info, etc.). All verified requests will be honored.

User Concerns

For concerns about this privacy policy or its application, please contact us.

Email List

Users subscribing to our email list provide their name and email. They may receive newsletters or alerts. We provide clear opt-out options.

COPPA Compliance

If you are under 13, Big Roofers complies with the Children’s Online Privacy Protection Act of 1998. We do not knowingly collect data from children under 13. If informed we have done so, we will delete such data.

Deactivating or Deleting Accounts

If you wish to delete your account or cannot access it, contact us. If we have your information, it will only be retained as long as needed to fulfill your request.

Policies and Disclaimers for Users

Using our website means you accept these policies and disclaimers.

Commercial resale or misuse of any site content is prohibited without a licensing agreement.

Copyright Protection

All website materials are property of Big Roofers unless otherwise noted and are protected under U.S. copyright law. Reproduction/distribution beyond personal use is a violation of our copyright. Contact us for distribution rights.

You may link to our homepage. Contact us if linking to internal pages.

Accuracy Disclaimer

We do not guarantee the accuracy, completeness, or quality of site content. All information is provided “as is.” We disclaim all warranties, including implied warranties of merchantability or fitness for a particular purpose. Big Roofers is not liable for any damages caused by the use of this site or its information.

Endorsement Disclaimer

We do not endorse or verify third-party materials linked or referenced on this site.

Disclaimer on Financial and Legal Advice

All content is for informational/educational purposes only. It does not constitute legal, tax, or financial advice. Please consult qualified professionals.

General Disclaimer

We are not liable for direct, indirect, incidental, or consequential damages from the use or reliance on this website. This includes business interruption, lost data, lost profits, or personal injury—even if advised of such risks.

Response to Comments Disclaimer

We welcome your feedback but cannot guarantee a reply. Any response is for general information and not professional advice.

Policy Changes

Big Roofers may update this privacy policy as needed or required by law. Changes will be posted on this page. Changes will not retroactively affect previously collected data unless required by law.